Order and Delivery Policy

Choose from a wide range of brand and generic drugs from Canada and other countries with our user-friendly Canadian online pharmacy. Select the country you prefer to receive your medications from, and consult with our online pharmacist via phone if needed. Our customer service is exceptional and here to guide you throughout the process.

With Innocrin, you can easily browse medication listings, add items to your shopping cart, and benefit from the most budget-friendly prices. All from the comfort of your home! Enjoy our discounts on popular medications and have them delivered straight to your doorstep. Saving on international pharmacies is a breeze.

How to Order

The checkout process is straightforward for both prescription refills and new online prescription requests. Follow the steps to finalize your purchase, and create an account for future online pharmacy orders if desired.

Search for brand and generic medications alphabetically within our product listings.

To complete your purchase, follow these simple steps:

  1. Explore Medications. Browse for brand and generic medications alphabetically in our product listings or use the search function to locate the medication you desire.
  2. Add to Shopping Cart. After locating the medication you require, choose the needed quantity and click “Add to Shopping Cart.”
  3. Examine Cart. Check your shopping cart to confirm all products and quantities are accurate. Make updates or remove items if necessary.
  4. Proceed to Checkout. Advance to the checkout page, where you will be asked to supply your shipping and billing details.
  5. Submit Prescription Information. If you are a new customer or requesting a new prescription, select one of the available options to provide your prescription details.
  6. Select Payment Method. Pick your preferred payment option and input the necessary payment information.
  7. Verify Order. Look over your order summary, approve your purchase, and await a confirmation email containing your order specifics.
  8. Monitor Your Order. After your order is processed and dispatched, you will receive a tracking code to keep an eye on the shipment’s progress.
  9. Accept Medications. Anticipate the arrival of your medications at your doorstep within the projected delivery timeframe.

For refill orders, simply log in to your account, locate your previous order, and click “Refill.” Your personal Customer Service Agent will call to remind you of any upcoming orders requiring refills.

For refill orders, there’s no need to send the original prescription. Your personal Customer Service Agent will call to remind you of any upcoming orders requiring refills. Our team is available Monday to Friday, 9 am to 6 pm PST, and Saturday to Sunday, 10 am to 5 pm PST.

Shipping and Delivery

Standard Shipping

Cost: $8-$10 Delivery Time: 14-25 business days

Our Standard Shipping option is an affordable choice for those who can wait a bit longer for their medications. With this option, you can expect your order to arrive within 14-25 business days.

Express Shipping

Cost: $20-$30 Delivery Time: 7-10 business days

For those who need their medications more urgently, our Express Shipping option provides faster delivery within 7-10 business days. This option ensures that you receive your medications as quickly as possible.

Important Notes

  • Estimated delivery times are subject to possible delays caused by factors such as customs processing or increased shipping volume during holiday seasons.
  • Shipping costs are non-refundable, and customers are responsible for any extra charges associated with customs clearance or import duties.
  • Should you encounter any problems or delays with your shipment, please reach out to our customer service team for support.